Total Defense - Global Provider of Malware Detection & Anti-crimeware Solutions

Security Company Consolidated and Streamlined eCommerce Operations with Avangate

Paul Lipman CEO, Total Defense

 

"Ecommerce is fundamentally central to what we do here at Total Defense. Ultimately, the problem that we solved by working with Avangate was to consolidate and streamline our ecommerce operations. This fundamentally came down to four things:

• As a security company, we are in a fast moving business, so we were looking for a partner with a high degree of agility and flexibility, the ability to launch new products quickly, the ability to test new pricing models, new business models, was very important.
• Secondly, we're a volume business, so a partner with a stable, proven platform with a high degree of scalability was very important to us.
• Thirdly, we're a global business, so a partner with global reach, global capabilities, the ability to deal with multiple currencies, multiple locations, was important to us.
• Fourth, we're not just in the consumer market, but in the B2B market as well and our Cloud business, moving to the web, moving to the online channel is a fundamental part of our strategy.

Avangate shares a vision with us of enabling B2B commerce, enabling B2B channel through the online experience, enabling us to both transact with customers, interact with customers, manage the entire customer lifecycle for both consumers and businesses with a unique aspect of the Avangate value proposition." Paul Lipman, Total Defense CEO.

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