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eCommerce Manager Growth Edition Standard Edition Enterprise Edition
Growth Edition Go Beyond Payments
Standard Edition Fastest Way to Sell Online
Enterprise Edition Multi-channel Digital Commerce Solution
Customizable Store Management
Import / Export (products, customers, licenses, subscriptions, orders)
Advanced multi-currency pricing setup
Channel catalog management (direct, affiliates, distributors, resellers)
Affiliates Only
All Channels
Price lists (per locale, per channel)
Multiple store management
PCI Compliant multi-language shopping carts
User role-based administration
Customizable Customer Portals
Custom domains
Mobile commerce
Order Management
Multiple orders and amendments
Renewals, auto renewals, add-on orders, purchase orders, quotes
Payment, taxation, invoicing operations
Reporting & Analytics
Standard reporting (predefined reports)
Business Intelligence (engine for custom reporting and scheduled reports)
User log audits
Cart web analytics
Google Analytics
Google Analytics
Google Analytics, Omniture, or any other third-party solution
Subscriptions metrics & reporting (churns, conversions, cohorts, MRR/ARR)
Digital & Physical Fulfillment
Service Activation & Entitlement Management
Electronic Delivery (email and/or instant)
License key management
Secure Product Files Hosting
Up to 2 GB included
Up to 2 GB included
Up to 2 GB included
Back-up CD or DVD (paper sleeve or box)
Memory stick or box delivery
Download Insurance Service
APIs and Push notifications
Any model API (Ordering, In-app purchase, renewal, upgrades etc.)
Push notifications
Salesforce connector
Marketing & Sales Tools Growth Edition Standard Edition Enterprise Edition
Lead management (order recovery & followup services)
Merchandising tools (cross-selling, up-selling, promotions, discounts, coupons management, bundles, upgrades, downgrades etc.)
A/B Testing Tool
Customizable Automated emails
Email marketing tools (including tracking)
Network Cross Selling
Marketplaces
Cart templates (Gallery)
Rate Plan and Billing Setup Growth Edition Standard Edition Enterprise Edition
Catalogue Management
Instant Pricing & Catalog Configuration
Flexible Billing Plans
Recurring billing & Rating engine
Metered or Usage-Based Billing
Upgrades or Downgrades incl. pro-ration
Trials and freemiums support
Subscriptions APIs & Push notifications
Selling & Onboarding
Hosted ordering/subscribe pages
Ordering APIs
Data portability (Import / Export Customers)
Distributed Order management
Subscription management
Subscriptions management consoles
Multi model billing and renewals
Channel enabled sales
Refunds management
Customized email templates and tracking
Automated Dunning management
Customer management
Self-serve customer portals
Customer Management Console
Subscription metrics & reporting (churns, conversions, cohorts, MRR/ARR)
Global Payments Growth Edition Standard Edition Enterprise Edition
Payments management
Multiple Global Online and Offline Payment Methods
Billing currencies
60+ currencies
60+ currencies
60+ currencies
130+ currencies available upon request
eCommerce supported languages
Smart Ordering Interface
Integrated multiple payment processors
One time & recurring payments automation
Back Office Support
Merchant Services
Complete VAT and sales tax collecting & handling
Refund and chargeback management
Affiliate Payment Handling
Automated reconciliation and invoicing
Recurring optimization tools
Built-in retry mechanisms
Intelligent Payment Routing
Recurring payment methods (incl. reminders)
Account Updater Service (Visa/MC)
Privacy and Anti-fraud Controls
Advanced, automatic and manual anti fraud
Refund and chargeback management
PCI Compliant Level 1 transaction pages
Distribution Channels Growth Edition Standard Edition Enterprise Edition
Affiliate Platform & Network
Affiliates platform & network
Managed Affiliate Program
Subscription attribution models
Access to Power Affiliates
Affiliates Bonuses Module
External Order Tracking Solution
Channel Management
Channel Manager platform
Partner Management
Order and Invoice Management
Order Approval and Licenses Allocation
Subscription Management (incl. cross channels)
Multiple Pricing Schemes
Multiple Payment Methods
End-customer Registration System
Comprehensive Reporting
Partner Portals
Client & Customer Services Growth Edition Standard Edition Enterprise Edition
Client Managed Services
Vendor Support (Technical & Financial)
Email support - response time: up to 3 working days
Email support - response time: up to 2 working days
Custom Support SLAs
Trainings (setup, on boarding)
Self-service
Self-service
Assisted
Business success reviews
Annual, quarterly, monthly
Ongoing Account Management
Marketing services:
- Managed Affiliate Programs
- Managed SEO / PPC, Email Marketing
- Cart Conversion Rate Optimization
- Cross-Vendor Partnership Matching
24 x 7 Service Availability Monitoring
24 x 7 Knowledge Center
Online chat support
Priority queue
Integration and Customization Service
Self-service
Self-service
Assisted
Client Accounting & Payment Terms
Payment Period
Payment Method
Wire transfer, Avangate Prepaid MasterCard, PayPal
Wire transfer, Avangate Prepaid MasterCard, PayPal
Wire transfer, Check
Payment Currencies
USD
EUR/ USD
Multiple
*Subject to an additional fee
Payment Destinations
1
1
Multiple
*Subject to an additional fee
Minimum Transfer Limit
200 €/ 250 $
100 €/ 150 $/ 75 £/
15,000 ¥/ 150 AUD
According to contract
Customer Friendly Support Services
Customer Support - Channels and availability
24/7 Email
24/7 Email, Phone
24/7 email and phone support with vendor personalized scripts and email templates
Customer Support - Response Time
Max. 48 hours
Max. 24 hours
Max. 4 hours
Localized Customer Call Center Support
International, US, Canada, UK, Australia, New Zealand (English only)
26 countries + toll-free in US & Canada
Localized Email Support
10 languages English, French, German, Italian,
Japanese, Portuguese - Brazilian,
Portuguese - European, Romanian,
Russian, Spanish
10 languages English, French, German, Italian,
Japanese, Portuguese - Brazilian,
Portuguese - European, Romanian,
Russian, Spanish
10 languages English, French, German, Italian,
Japanese, Portuguese - Brazilian,
Portuguese - European, Romanian,
Russian, Spanish
Expert fraud management / screening
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