Total Defense Chooses Avangate as Its Global Ecommerce Provider

Leading Internet Security Firm Leverages Avangate’s Enterprise Edition® Solution to Streamline Online Sales, Manage Subscription Renewals and Provide a Unified Shopping Experience

Redwood Shores, CA - May 03, 2012 - Avangate, the agile eCommerce service provider trusted by thousands of Software and SaaS companies to grow their businesses worldwide through any channel and any model, announced today that Total Defense has selected the Avangate Enterprise Edition® suite to help manage global operations, grow channels and expand their business in new geographies.

Total Defense is a former business unit of CA Technologies, one of the largest software companies in the world, and now is an independent leading provider of anti-malware detection and anti-crimeware solutions. Avangate will be providing payment and billing, subscription and customer support, marketing services, channel management and a software niche affiliate network across Total Defense's Americas, EMEA and APAC operations.

Total Defense had a sophisticated customer acquisition and retention strategy already in place, and the Avangate Enterprise Edition® suite was the perfect solution to:

• Help them test, optimize, scale globally and bring products quickly to market
• Consolidate order entry and fulfillment management systems from nine to just two
• Improve visibility across Total Defense's multiple distribution channels

In addition, the migration process was seamless, quick and complete within a few weeks, with no interruption of services. Avangate will also handle international online marketing services, including search engine optimization and pay-per-click campaign creation to quickly expand Total Defense's online presence and drive mindshare.

"Customer experience is critical to us. It was important to select a vendor that would allow us to customize and optimize our sales process," said Mark Floisand, VP online sales & marketing, Total Defense, Inc. "We are now able to handle multiple business models, expand customer touch points and really increase our company's visibility across all sales channels."

"It is important for innovating vendors like Total Defense to easily adjust their online transaction models while maintaining visibility across all channels and supporting any business model. As the online security industry has seen tremendous growth over the last year, we look forward to working with Total Defense and help them meet the rising demands of their consumers." said Joseph Brown, SVP Worldwide Sales, Avangate.